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About Us Out of Your Mind are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Out of Your Mind
Out of the Hat Ltd PO Box 6552 Keyworth Nottingham NG12 5RY United Kingdom
Phone: 0115 914 6684
Fax:
Email: service@outofyourmind.co.uk
VAT Reg No: 746 1387 19
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard, as well as several debit cards.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling All prices are shown inclusive of Shipping and Handling Charges.
Delivery Schedule We deliver your order right away. We will normally send your order to you within 28 days .
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. Prices shown on the website are inclusive of VAT.
Credit Card Security Your card is processed by one of the leaders in the field of online card processing, WorldPay, a subsidiary of a major UK bank. The process is so secure that we, the retailer, don't even see your card number. We believe the process to be safer than handing your card over in a restaurant.
Guarantee If you do not like the product you buy from us, you can return it to us in unused condition for a full refund, but you must notify us of your intention to do so within 7 business days of receipt.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0115 914 6684 (International +44 0115 914 6684) or fax us on or write to us at Out of the Hat Ltd PO Box 6552 Keyworth Nottingham NG12 5RY United Kingdom
Privacy Policy Out of Your Mind do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Remittance Terms We cannot ship your goods until we have received payment. If paying by credit/debit card, the card is debited when you submit your card details through WorldPay. If paying by cheque, please allow time for the cheque to clear before despatch.